that uncut raw

faq

are your products authentic?

- absolutely. you will never buy a replica or "unauthorized" item from this store. ever.


where do you get your products?

- authorized retailers or directly from the source.


where are you located and where do you ship from?

- denver, co.


can i pick up my order in person if i'm located in denver?

- absolutely, but if you want to pick an item up in person, do not pay for the item through the webstore. use the "contact" feature and request a local purchase. i will get back to you within 24 hours at the latest.


how do you ship?

- via usps priority mail. signature confirmation is available on all orders, for a small fee. if you want signature confirmation on your order, please message me before buying the item, so that i can add the fee into the shipping cost. if your order is over $500, i will add signature confirmation free of cost, as a courtesy.


how will my order be packaged?

- sneakers and other items in boxed packaging will ship double-boxed (with a separate box protecting the original packaging). items that require boxes to maintain the original shape/structure of the item (hats, etc.) will ship in a box. t-shirts and other clothing items will ship in a padded envelope. if you'd like different packaging, please contact me beforehand and we can work something out.


when will my order ship?

- within 1 business day of your order being placed, monday through friday. orders placed past 9am mst on friday will ship out on monday. once your shipping label is created, you will receive an email with the tracking number.

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